susan@backboneinstitute.com  262-567-5983

Leadership

Grooming your Companies Best and Brightest

Companies talk a lot about attracting and retaining the “best and brightest” as a means of improving their competitiveness and success, but when I ask for a description of the B&B, I get a lot of generalizations. Top of graduating class, proven track record, natural leader, high-energy ‘can do’ attitude, results orientation. Great characteristics, all. […]

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Leadership Lessons from Netscape’s Past

I’ll admit to being a Netscape user (aka techno dolt?). I’ll also admit to being really unhappy with their Digg-style upgraded homepage. Why would I want the news created and voted upon by “regular” people? Since when does the average (self-absorbed, hyper-active, multi-tasking, relatively-uninformed) person have the wherewithal to determine what’s newsworthy? This is not […]

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7 Things Leaders Do Unnecessarily

I’ve been working across a broad range of issues with a variety of clients lately and there are several things about organizations and leaders today that strike me as unnecessarily stress producing. 1. We don’t do a good job of helping people understand what’s expected of them. 2. Conversely, we don’t do a good job […]

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How to Reverse a Risk-Averse Culture

The June 3, 2013 issue of The Wall Street Journal featured a front-page article written by Ben Casselman titled, “Risk-Averse Culture Infects U.S. Workers, Entrepreneurs.” No kidding. My first book, “How to Grow a Backbone,” published in 2000, identified three elements of Backbone: Competence, Confidence, and Risk-Taking. In the thirteen years that we have been […]

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Finding Your Hidden Leadership Potential

Several years ago I had the privilege of teaching an MBA Leadership course at a private college where enrollment is almost exclusively female. We had one brave male in class a couple of times. Each time, he added a great dimension to our discussions because of his willingness to share his perspective and because he […]

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Maintaining optimism in a world gone mad

It’s another Monday and people head to work amid headlines that can only make you shake your head. A man ax-murders his mother. The world reels from unimaginable violence. Cancer is on the rise. Kids are angrier than ever. People are calling one another vile names, arguing over intentions, and threatening retaliation. What’s going on […]

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