‘Bout Us

Our Approach to Transformational Growth

Backbone Institute, LLC, is committed to creating a stronger, more confident future one person or team at a time. With customizable techniques and opportunities, we’re able to transform dedicated individuals who are ready to grow and looking for challenge, accountability, encouragement and support.


Founded by Susan A. Marshall, Backbone Institute is committed to restoring confidence throughout organizations, enabling them to meet and exceed business goals. The Institute offers customizable products and services to instill new competence through mastery of five fundamental skills:

  • Critical Thinking
  • Decisiveness
  • Clarity of Communication
  • Integrity of Word and Act
  • Consistency

If you would like more information about how Backbone Institute can help you or your organization, contact us today!